This Privacy Policy applies to the use of the pk 399 website and app. By using the site, you are considered to have agreed to this policy. Last updated: January 2026.
Table of Contents
6 Core Pillars of the pk 399 Privacy Policy
End-to-End Encryption
All your personal data is protected with 256-bit SSL encryption. No third party can access your information.
Your Data Is Never Sold
Pk 399 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.
Your Control
You can view, correct, or request deletion of your data at any time. Your privacy is in your hands.
Local Data Policy
Information belonging to Bangladeshi users is managed in compliance with local regulations. Alignment between international standards and domestic law is ensured.
Limited Retention Period
No information is retained beyond what is necessary. Data is automatically deleted after the specified retention period.
Transparent Communication
You will be informed in advance of any changes to the Privacy Policy. No hidden terms — everything is written in plain, clear language.
Pk 399 collects certain personal and technical information to deliver the best possible service. Below is a list of the data collected under this Privacy Policy.
Personal Identification Information
- Full Name & Date of Birth
- Mobile Number & Email Address
- National ID Number (for KYC verification)
- Current or Permanent Address
Financial Information
- BKash, Nagad, or Rocket Mobile Number
- Transaction Amount & History
- Deposit & Withdrawal Records
Technical Information
- IP Address & Device Information
- Browser Type & Operating System
- Visit Duration & Page View History
- Cookies & Session Data
pk 399 only collects the information necessary to provide its services. We never ask for excessive or irrelevant data.
Pk 399 collects your data through the following methods. Each method is consistent with this Privacy Policy and fully transparent.
Registration & Account Forms
When you open a new account at pk 399, you voluntarily provide your name, email address, and mobile number. This information is stored directly on our secure servers.
Transaction Processing
Payment details are automatically recorded during deposits and withdrawals. This information is used for financial security and fraud prevention.
Automatic Tracking
While you browse the site, technical information is collected automatically via cookies and analytics tools. This helps us improve overall site performance.
Customer Support Contact
When you contact support via live chat or email, a record of the conversation is retained and used to improve the quality of our service.
KYC Verification Process
Documents submitted during the Know Your Customer (KYC) process are stored in secure, encrypted storage and are not used beyond what is necessary once verification is complete.
Data collected under the pk 399 Privacy Policy is used only for specific, defined purposes. Each purpose is clearly outlined in the table below.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Account Management | Name, Email, Mobile | Contract Compliance |
| Payment Processing | Payment Information, Transaction Records | Contract Compliance |
| Identity Verification (KYC) | NID, Date of Birth, Photo | Legal Obligation |
| Fraud Prevention | IP, Device, Transaction Patterns | Legitimate Interest |
| Customer Support | Communication History | Contract Compliance |
| Promotional Communications | Email, Mobile Number | Consent (Opt-In) |
| Site Improvement | Browsing Data, Cookies | Legitimate Interest |
You can unsubscribe from promotional emails or SMS at any time. Your data will not be used for any other purpose without your consent.
Pk 399 applies the highest industry security standards to protect your data. At the core of our Privacy Policy is an unwavering commitment to data protection.
256-bit SSL Encryption
All data transfers are protected with military-grade encryption.
Secure Servers
Data is stored in certified data centers and undergoes regular security audits.
Restricted Access
Only authorized personnel can access data on a need-to-know basis.
Regular Security Testing
Third-party penetration testing and vulnerability scans are conducted on a regular basis.
Real-Time Monitoring
Suspicious activity is monitored 24/7 through automated systems.
Regular Backups
Data is regularly backed up to prevent any loss in the event of a technical issue.
Pk 399 uses cookies to improve site performance and personalise your experience. This Privacy Policy clearly outlines which cookies are used and why.
| Cookie Types | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Deleted at end of session |
| Functional Cookies | Remembering Language, Theme & Preferences | 1 year |
| Analytics Cookies | Site Traffic & Usage Statistics | 2 years |
| Performance Cookies | Page Load Speed & Error Tracking | 6 months |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.
Under the pk 399 Privacy Policy, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
Right to Access Your Information
You can request to view the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your information under certain circumstances.
Right to Restrict Processing
In certain circumstances, you may request that the use of your data be restricted.
Right to Data Portability
You can request your data in a machine-readable format.
Right to Object
You may object to the use of your information for specific purposes.
Contact our support team to exercise any of these rights. We will respond to your request within 30 business days.
Under the pk 399 Privacy Policy, your data is deleted once it is no longer needed for its intended purpose. Retention periods for each data type are listed below.
- Account Information: For the duration the account is active, and up to 5 years after closure
- Transaction Records: Up to 7 years in accordance with financial regulatory law
- KYC Documents: Up to 5 years after verification, or as required by law
- Customer Support Conversation: Up to 2 years after last contact
- Cookies & Analytics Data: Up to 2 years maximum
- Marketing preferences: Up to 1 year after unsubscribing
Once the retention period expires, data is securely destroyed or anonymized so it can never be used to identify anyone again.
Pk 399 is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. This is a strict condition of our Privacy Policy.
- Age is verified at the time of registration
- Age is verified through the KYC process
- Accounts identified as belonging to minors are closed immediately
- Any such data collected is deleted as quickly as possible
If you believe a minor has created an account on pk 399, please notify our support team immediately.
Pk 399 reserves the right to update this Privacy Policy at any time. When changes are made, the following steps will be taken.
- The "Last Updated" date at the top of the page will be revised accordingly
- You will be notified of any significant changes via your registered email or SMS
- At least 7 days' notice will be given before any major changes
- Continued use of the site after any changes will be considered acceptance of the updated policy
The date of the latest update is always shown at the top of this page. We recommend visiting this page regularly to stay informed of any changes.
Your Data Is Safe — Get Started Now!
Pk 399 puts your privacy first. Register now on our secure, transparent platform and enjoy the best gaming experience in Bangladesh.